Spa Professional

Role-specific spa training, created by wellness experts.

Spa Professional is a first-of-its-kind online training program that will empower managers and associates with the knowledge and tools they need to inspire Guests to return and run an effective spa operation.

Profitability lies in enhancing the Guest experience

Created in partnership with leading global wellness company, Resense, Spa Professional addresses the unique training needs of spa professionals. Inspired by Resense’s experience providing successful and enduring solutions to clients in 30 countries, this online curriculum will empower associates, managers and directors alike with practical skills, operational tools and fit-for-purpose training.

Our wellbeing has never been more important and wellness is now a significant element in many hotel offerings. However, because spa associates are intrinsically different from other hospitality professionals, traditional business training often does not equip them to maximize their operations. Instead, training needs to be aligned to the language and motivators that work for kinaesthetic people. 

Spa Leadership

Empower Spa Directors, Managers & Supervisors to maintain standards of excellence. Spa Leadership - nine courses - will ensure management is completely aligned with their teams. Together with a specifically curated curriculum, Spa Management Fundamentals, they will have the latest know-how in Operations, Marketing, Inventory and Finance. Click the play button to preview the Spa Leadership lesson alongside.