During a year that upended the entire world — and, with it, the whole hospitality industry — hotel groups large and small have demonstrated incredible perseverance. They've navigated lockdowns, donated rooms to first responders, found ways to support their staff, and, as conditions improved, welcomed back guests with service that may have looked a bit different but felt no less gracious. In fact, T+L readers awarded hotels even higher marks, on average, than last year, which is especially impressive given all of the COVID-19 safety protocols brands had to implement.
Every year for the World's Best Awards survey, T + L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Readers rated hotel brands on their locations, rooms/facilities, food, service, and overall value.
EarthCheck’s newest partner, Belmond made this year's list at No. 22, earning raves for sterling service and elegant properties that deeply reflect a sense of place. "Every trip I take, if there is a Belmond option, I splurge for a few nights," wrote one reader. "Worth it every time. Each property is different and feels unique based on the location — but they're all consistent in their commitment to quality."
Generally speaking, more and more travellers are gravitating toward hotels that support guests' well-being and follow responsible business practices, with 25% of the T + L list being partners of EarthCheck. EarthCheck provides these brands with credible and evidence-based science. In a luxury world all about experiences, they have access to scientific data to support their business planning and decisions, guaranteeing they meet the needs of the new carbon economy.
- Capella Hotels & Resorts #2
- One&Only Resorts #7
- Taj Hotels Palaces Resorts Safaris #8
- The Peninsula Hotels #11
- Banyan Tree Hotels & Resorts #19
- Belmond #22